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If you have a question about anything on Waitrose Gifts, take a look through some of our most frequently asked questions.
All our hampers and gifts are carefully hand-packed and displayed in a hamper or basket, which can be used time and time again, or in a decorative gift box. To ensure they’re received in perfect condition, any fragile items such as bottles of wine and glass jars are protected in individual bubble-wrap sleeves. They’re also packaged in a special way so heaver items are placed towards the bottom of the hamper, protecting lighter items such as chocolates, biscuits and snacks. Hampers and gifts from our range of selected brands, are packaged and displayed in branded gift boxes or hampers. All hampers and gifts are then packaged in a protective outer box labelled for delivery.
The ‘What’s in the hamper’ section on the product page lists out every product included, plus any non-food items such as crockery or cutlery. All other accessories shown in the image are for display purposes only and aren’t included.
’Fresh’ hampers are hampers or gifts which contain items which require refrigeration upon delivery, such as cheese, meats and salmon. As we arrange special delivery of these items, we only offer delivery on selected days close to Christmas. It’s important fresh items are refrigerated straight away once delivered, so please someone will be available to take delivery on the requested date.
Hampers and gifts contain items suitable for eating for quite some time after they’ve been delivered. If a hamper or gift is reduced in price because the Best Before End date is near, we will always specify what this is on the product page. The stated Best Before End date will always refer to the product with the earliest date and isn’t necessarily indicative of every item within the hamper or gift.